FAQ's

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0435 911 707

Frequently Asked Questions

Double Glazing stops conduction and convection but not radiation because you can see through glass.  Double glazing keeps your house at a constant temperature because there is a vacuum in between two layers of glass. 

There are no air or particles in a vacuum, so heat cannot be conducted through it.  Therefore the cool air inside your home cannot be lost to outside, and vice versa.

Windows are designed to let in light, while blocking air and objects from entering the house.  In addition, single glazed windows provide some insulation, but not much. Windows are only a few millimeters thick, and heat can easily flow through them, making it more expensive to heat and cool your house.  Double glazed windows are designed to let light through while blocking the movement of heat, turning your windows into good insulators.

We will visit your home to discuss your requirements.  We will bring samples of our products and explain the benefits.  We can tailor our meeting to you, making it as informative or as brief as you want.  If you wish, you can choose some designs for your windows and doors, we will then forward you a no obligation, 30 day valid quote within 7-10 working days.

We can arrange to take them away at cost.  Much of the old window can be recycled.

Yes we provide retractable fly screens

Our fitting team fit on average 4 windows per day, but fit one window at a time so that you are not left without a window in place.

Certainly not, there are many manufacturers using different plastics and moldings that alter design, colours and strength.  Our range of hinges, handles, locks and seals can greatly affect your household security, sometimes reducing insurance premiums.

When you have accepted our quote, we will proceed with the manufacturing of your windows and doors, which takes approximately 4 – 6 weeks.

Once a convenient installation date has been agreed with you, our fitters will carry out a first class job with as little disruption to you as possible. 

Our friendly team are on hand to answer any questions you may have, and once the installation is complete you have a 7 year guarantee.

A 50% deposit is required at the time of ordering and then a 30% the day before delivery with the remaining 20% on completion.

If you choose a supply-only package there will be a 50% deposit with the remaining 50% to be paid the day before delivery.

UPVC windows have improved considerably over the last 30 years, our windows are tested to 100,000 opening, more than a lifetime.  We would expect them to continue to be beneficial beyond 25 years.

Everything we fit is made to measure so it is easy to duplicate existing window designs and finishes.  But the frames may be larger than your originals.

We can supply in any available timber such as; Jarrah, Cedar or Pine and more!  Insulated glass unit will vary in thickness.

Yes we do supply bay windows and they need to be fitted by our experienced fitters as some are structural to the property itself.

Yes your new double glazed windows will considerably reduce noise, some say by up to 80%.

Yes of course! We supply a 7 year guarantee on all windows, doors and all work undertaken.

Contact Us

We would welcome the opportunity to discuss your window, door and double glazing requirements.  For further information on all our products, call 0435 911 707 or email admin@HillsSecureDoubleGlazing.com.au

Hills Secure Double Glazing
Perth
WA

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